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Terms and Conditions
Reservation conditions
The fact of providing your bank card details only serves as a guarantee of compliance with the reservation and to make payment for the first night during the 5 days prior to the arrival date in the case of having made a reservation with the rate standard.
In the case of making a reservation with the non-refundable rate, the full amount will be paid at the time of making the reservation, this rate is non-refundable.
Reservation cancellation
You may cancel your reservation without any charge up to 5 days prior to your arrival. If you cancel your reservation after 5 days prior to your arrival, you will have a penalty equal to the price of the first night.
If you choose the non-refundable rate, the charge will be made at the time of making the reservation; this rate cannot be canceled.
If the guest does not show up, they will be charged the full amount of the reservation.
In the case of reserving 3 rooms or more with the standard rate, 50% of the total reservation will be charged as a deposit 15 days before the day of entry, if the reservation is made less than 15 days after check-in. -in payment of 50% will have to be made within 24 hours of making the reservation. This deposit is non-refundable and will be deducted from the total price of the reservation when paying at the accommodation.